Studio711.com – Ben Martens

We use Bartells for a lot of our photo printing since it’s so close, but lately we’ve had a lot of trouble using their photo printing website (LifePics). The interface is completely messed up. After trying it in IE, Firefox and Chrome with the same result, I decided to downgraded flash and it worked! I generally use IE with Chrome as a backup, so Firefox is where I downgraded Flash. Here are the steps if you’re having the same problems.

1. Download the uninstaller program from Adobe – uninstall_flash_player.exe
2. At the top of the Firefox window, click on the Firefox button and then select Exit
3. Run the uninstall Flash program that you download and follow the prompts.
4. Download Flash 10.3 from the Adobe site – install_flash_player_10_plugin.exe
5. At the top of the Firefox window, click on the Firefox button and then select Exit
6. Open your downloads folder and double-click the file named install_flash_player_10_plugin.exe to start the installation.
7. Follow the instructions in the installer. When the installation is complete you can open Firefox again.

Note that these instructions came from the Mozilla support site.