Studio711.com – Ben Martens

Car Buying Experience

Cars can drive themselves. They’re almost more computer than machine. There are 797 cars for every 1000 people in our country which means there is more than one vehicle for every adult of driving age in our country. Cars are a commodity item and they’ve moved into the 21st century.

But one part of the car experience is still stuck in ancient times: sales. I can sometimes enjoy bartering, but I rarely talk to a car salesman and don’t walk out feeling like I need to take a shower. Their tactics haven’t changed in decades. Go read this (long, but valuable) article from edmunds before you walk into a dealer and then watch the salesguy try the various tricks listed in the book. You’ll switch from feeling like you’re getting hustled to feeling annoyed at the various attempts to hustle you. It’s obnoxious, condescending and rude.

To make things worse, It doesn’t end once you argue about your trade-in and your new car. It continues into the finance guy’s office where you’re assaulted with endless add-ons like coatings for your vehicle, extended warranties, pre-paid maintenance plans, interest rates and much more. Some of the sheets presented are very clever in that they leave off the last option which is to not pay for anything extra. Tyla and I saved a couple thousand bucks after we’d set the price of the car and the trade-in by continuing to haggle on the other numbers, and that even doesn’t include the items we completely refused.

There’s not much incentive for dealers to change their strategy as this allows them to extract maximum profit from each individual customer. Flat rate, no-haggle pricing does exist to some extent. Saturn is famous for this but they still find ways to get you by making you buy extra options you didn’t want, etc. I can’t figure out why this hasn’t swept the nation yet. Maybe we haven’t reached the tipping point yet where there are enough of these dealers to raise awareness. Random studies I found on the internet say that over 2/3 of car buyers would prefer a no-haggle environment. It seems like a pretty big untapped market to me.

New Car

Shortly after we got married, Tyla got her dream car: a Volkswagen Beetle. She loved that car, but the idea of a car seat and a baby in it didn’t thrill either of us so it was time to trade it in. We are now the proud owners of a 2013 Ford Escape SEL 4WD! It’s fun to see Tyla driving a brand new car for the first time in her life. When we started our test drive it had 22 miles on it. Also, we finally have a vehicle which will comfortably seat four adults!

Edge vs Escape
We had originally been shooting for an Edge but we just couldn’t justify the extra cost over the Escape. The interior dimensions on the Escape are very similar to the Edge and that was one of our main criteria. I had also liked the Edge because of it’s AWD which is very nice in the winter in the mountains or in the hills around town when it does snow/ice. I started changing my mind about the Edge when I learned that the Escapes have an intelligent 4WD system. I’m still not clear on why one is called All Wheel Drive and the other is Four Wheel Drive. Both are engaged at all times and direct power to whatever wheels have the most traction. For example, when you take off from a stop on dry pavement with the Escape, power starts at the rear wheels since they have more traction from the weight transfer. As your speed levels off, the power shifts to the front of the car.

Another goal for the Edge was to have something that could tow a utility trailer with my motorcycle on it. The Edge can tow 3000 pounds. The Escape can tow 3500 pounds with the 2.0L engine and 2000 pounds with the 1.6L engine. After going back and forth quite a bit, we landed on the smaller engine and no factory installed hitch. If I really need to tow something with the Escape, I can install a hitch for a couple hundred bucks and get it done. Alternately I can buy some booze and bribe one of my many local friends/relatives who have trucks.

Engine Technology
Some of you are probably thinking it’s crazy to put a 1.6L engine in an SUV. The secret is that it’s Ford’s “EcoBoost” engine which they’re putting in a lot of vehicles across their product line. They deliver more horsepower and torque with smaller engine displacement by adding turbochargers into the system. If you didn’t know the engine was so small, you’d probably never notice it until you stopped at the pump and realized you got 30+ mpg on your road trip. The four cylinder 1.6L engine puts out 178hp compared to the non EcoBoost 2.5L engine that supplies 168hp. Better mileage and more power? Sign me up.

One catch with the EcoBoost engine is that to get the full power numbers out of them, you need to run premium gas. It runs fine on normal gas, but you lose 4-5% horsepower. It sounds like people generally run the lower octane gas and then put the good stuff in if they need to tow or are in some other demanding situation.

Warranty
I think my biggest concern with the car is not the engine or the drivetrain, but the gadgets. They’re awesome, and in most cases they make a lot of sense, but they’re just more things that can break. For the first time ever in my life, I succumbed to the extended warranty (once I had talked him down to their internal employee pricing numbers) because I believe that I’ll come out ahead in the long run. I suppose that’s somewhat of a negative vote of confidence for the gadgets, but this also is the first year for the completely redesigned Escape. And while it’s using tech and parts from other successful cars in the Ford lineup, Dad always said to give them a year or two to work out the bugs before jumping in.

Choosing Ford
So we’re back in the Ford family (my uncle works there so most of the extended family drives Fords.) It honestly took a LOT to get me to not buy a Subaru Forrester or Outback as our family vehicle. I absolutely love my Subaru and we have an incredible local mechanic who works on my car. While our family has always had good luck with Fords in the past, the real tipping point for me was the My Ford Touch system and the various technology options available on it. I haven’t seen any other car manufacturer that can match the complete package that Ford offers these days in terms of engine/drivetrain tech and interior tech. Additionally they’re a US company and they’re the only US company that didn’t take a government bailout. Those are traits I want to support with my dollars.

This post is getting long enough so I’ll cut it off here, but tomorrow I’ll share some thoughts on the car buying process and then once I get through all the various buttons and screens in the car, I’ll have some posts about the tech inside.

Nursery Paint

The room we’ve picked for the baby took it’s first big step towards that goal. Tim and Chelsea stopped by to help put new paint on the walls. Previously it was a couple shades of yellow (like almost every single room in the rest of the house when we bought it) but we covered it in a nice baby blue. It really looks nice with the white trim and the dark wood furniture. Tyla has a lot more decorations in mind and I have quite a few projects remaining like putting shelves back on the closet, but here are a couple photos to show you what it looks like now. I wish we lived closer to Jackie so she could do one of her wonderful murals in this room!

 

Windows 8 Start Screen

Some of the buzz around Windows 8 is that Microsoft should let people go straight into the desktop mode without first landing on the new Windows 8 start screen. I can understand the desire to never ever change anything (while complaining that they’re not “innovating”), but this one is a bit silly. What’s the first thing you did in Windows 95 through Windows 7 when you started your computer? You either clicked one of your shortcut icons to start an app or you pressed the start button to find an app that way. It’s EXACTLY THE SAME with Windows 8. You can either click one of the shortcut icons (tiles) that are on your start screen, or you can find an app by typing and searching for it. If anything, you now have fewer clicks and you also get the added benefit of seeing a screen full of information that you’ve tailored to your interests.

Now there’s also a complaint that Windows 8 doesn’t have a start button. That one I can sympathize with a little more. It bugged me for about a week and then I forgot about it since I always use the keyboard to press the start button anyway. If you want to use the mouse, you just drag down to the lower left of the screen and click like you did before and it brings up the start menu. And here’s a pro tip for you remote desktop users: Alt-Home presses the start button in a remote desktop window.

So yes, there are some changes. People screamed about Program Manager disappearing in Windows 95 but then they fell in love with the Start button. Now things are moving forward again. Like most other things in life, you should try it with an open mind for a couple weeks before you decide if it’s good or bad.

Bimini Ring

When Jay came through town, he said we needed to go to Home Depot to buy some hardware to make a game he’d just learned called bimini ring. The basic idea is that you have a ring connected to a string. You swing it forward and attempt to get it to hook onto a hook sticking out of the wall. Simple, but complicated!

The game started in England hundreds of years ago and over there it’s called “Ringing the Bull” because they used a bull nose ring. When the English settled the Caribbean, they brought that game with them and it really caught on. Bimini is a town in the Bahamas and I guess that’s where it got it’s new name.

It’s not a wildly exciting game, but as with most games like this, it’s a fun way to pass time with friends. Once you get the hang of it, you can get it to stick on the hook fairly regularly. The official scoring rules require a ringer to get any points, but an easier way to play includes giving points if you just touch the hook on the wall with the ring. And since this game is from the Caribbean, I’ve added my own suggested rule of playing with rum in your hand. You can check online to find the measurements for setting up your own game.

This game is super cheap and can be played just about anywhere. I think we’ll be adding it to our regular set of games which also includes bocce ball, Kan Jam, hillbilly horseshoes, and of course, corn hole.

Mom

Today is a big day for Tyla. It’s her last full day of office work! Soon she’ll be starting her new job: full time Mom! Every couple makes their own decisions, but personally I’m not only thankful that my wife wants to stay home to raise our child but also that we’re in a position where that’s possible. She’s going to transition from dealing with a doctor’s office full of people who are a mix between fun and cranky to a child … who is probably the same. Thank you Tyla! You’re going to make an incredible mother.

Microsoft “Data Explorer” Preview

Aside from a brief online service offered a while back and some betas for previous semi-related projects, most of the work I’ve been doing on the job has been held close to the vest. We’ve been cranking away at a new iteration of our product and it’s now public!

So what is this Microsoft “Data Explorer” Preview for Excel? If you’re a journalist who stumbled on my site and/or you’re looking for the official answer, please visit the Data Explorer blog. But here’s my quick, unofficial summary: it’s targeted at those of you who pull in data from a variety of sources, combine the datasets together, clean it up, reshape it, and push it into Excel. Here’s a quick video that explains a little more:

One key thing that the video doesn’t cover directly is that this can be a great way to work with large data sets. Even if your dataset is millions and millions of rows, we can show you a preview very quickly. That preview gives you enough information to filter it down to just the rows you need, hide some columns that might not be important, and THEN load it into Excel. Depending on how much you’ve filtered out, it could take just a few minutes for your data to show up in Excel.

We heard from lots of customers who have to pull together data from various data sources every single week to generate a report for their teams. With Data Explorer, as you collect all your various data sets and transform them, you’re actually building a little script in the background. Once it’s on the sheet and you click Refresh, we actually go back out to all those data sources and grab the latest data, run it through your script, and present it to you again. So now that lengthy weekly report is just a single click away.

Sometimes finding the data is half the battle. Data Explorer aims to make that easier with the Online Search button. Search for data and drop it right onto your sheet.

Here are some links to get you going:

It’s worth noting that this is a “Preview.” As the test lead for the UX team, I could quickly point to bugs and design issues in our product. We’ve been working hard to improve the quality and stability of Data Explorer, but there’s more work to be done before we officially release it. To make sure we’re focusing our efforts in the right place, we need to hear from you! After you’ve tried the product, head over to the forums and start a conversation or add to an existing one.

This is a very exciting time for our team and we hope this preview sparks ideas about how this can speed up some of the tasks in your life. We haven’t played all of our cards with this preview. There are some very exciting features in the pipeline!

A New Way To Buy Office

In the past you’ve had to shell out hundreds of dollars to get the Microsoft Office suite, or maybe you got it for a little less with your new computer. Then you’re stuck with that version no matter what versions arrive later. And what if you have five computers in your house? Well either you break the law or you buy a bunch of copies. It’s a big cost.

With Office 2013, Microsoft is launching a new way to buy Office. You can now buy a subscription for one year for just $100. That subscription works on up to 5 devices! Mac, PC, handheld devices, etc are all included. You can easily manage which computers/devices are included in the subscription and change them as you go. And each of those computers gets a full version of office that would cost $400 for each computer if you bought the actual full copy of Office. Additionally, it comes with 25GB of extra storage on SkyDrive and some Skype minutes.

If you have a bunch of computers in your house and you like to keep them all up to date, check out this new subscription service.

Jay’s Visit

When I moved out to Seattle, Jay and I went from roommates to pen pals, but we still try to get together in person every year or two. A couple weekends ago, Jay flew out here for a few days.

The first two days were spent skiing at Crystal. Unfortunately the day before he got here, the weather got really warm and the snow melted all the way to the peaks at the resort. It then froze overnight leaving us with some really hard packed snow. We stuck to the north faces of the hills and found some stuff that was soft enough to keep us entertained, and of course it was nice to be riding ski lifts together again.

He got to witness the biggest fall I think I’ve ever had. Thought it might mean that Tyla will never let me ski again, I will recount it here. Powder Bowl is one of the steepest/longest slopes on the mountain and the tiny chairlift that gets you to the top is littered with expert only signs. That being said, I’ve skied it many times before and if I had to pick my single best run ever, it would probably be one I took on that slope. This time it didn’t go quite as planned. Once we got through a band of rocks and into the main slope, I somehow lost a ski, and got turned around. I ended up doing a backflip straight down the mountain. I later learned that as my feet went up in the air I kicked a ski right at Jay’s head. Luckily he saw it coming and was able to duck. I think I only flipped once, but it was so steep that I was now rapidly descending the hill on my back. I got rolled over to my front and thought “I finally get to practice a self-arrest!” I gripped my one remaining ski pole with both hands and jammed it into the snow. That was supposed to stop me, but the snow was so icy and the slope was so steep that it barely even slowed me down. That’s when I really started to get scared because I had no way of knowing if I was going to run into something, and even if I didn’t, the 3-4 foot drop to a cat track at the bottom would surely cause trouble. I gingerly tried to dig my boots into the snow. If you dig in too hard you’ll just start cartwheeling again. Luckily that previously melted snow was very smooth and I was able to bring myself to a stop. From way up above I heard Jay yell to ask if I was ok. Luckily for me, he was able to collect my skis and missing pole. I was carrying my GPS during the slide, so while writing this post, I dug out the dataset and did some math. My slide lasted 130 yards at a constant slope of 38 degrees and reached speeds around 25mph. Thankfully I escaped with nothing but a pounding heart and wet pants which I still claim are from snow that got in during the fall. Jay had a pretty good fall and slide the next day, but he had to climb back up to get his own gear since I’d already headed part way down the slope. Thankfully he was ok too. So aside from those two events, skiing was a lot of fun. We spent most of our time exploring back in Northway and Green Valley.

We met up with Tim and Chelsea for dinner, and then the next day we went shooting at the trap range. Jay bought a Remington 870 too but hasn’t been able to shoot it because of the temps and snow in Syracuse. We had fun breaking some clays and then stuffed our faces with Mod Pizza.

All in all it was as great extended weekend. Thanks to Jay for flying all the way out here to visit and thanks to Juliet and their kids for loaning him to us for the weekend!

Whooping Cough

Note: I realize that some of you are anti-vaccine. This post is being written because I find it amazing that we can have an epidemic like this, not necessarily to try to change your mind about vaccines.

Visits to the OBGYN are usually full of facts about things that have never crossed my mind before. On one of our first trips, we were asked if we had been vaccinated recently for whooping cough. I’d never even heard of it. Maybe I’m the only one, but I’ll explain a bit anyway.

The scientific name for whooping cough is pertussis. It’s a bacterial disease that causes severe coughing fits. In serious cases, it can result in death. A research paper from 2012 says that it affects 48.5 million people and kills 295,000 every year. It spreads through droplets produced while coughing, talking and sneezing. Young children are most susceptible to the disease and run the greatest risk of death if contracted.

It turns out that I had received a whooping cough vaccine at a few points in my life, though not recently. It’s commonly distributed as part of your tetnus shot, or TDaP which stands for Tetnus, Diphtheria and Pertussis. That’s usually given every 10 years but the pertussis vaccine is only good for three years.

Little did I know that I’ve been walking through a whooping cough war zone for the past year. The Department of Health for Washington has a good website with lots of information about the outbreak. This report shows that last year the levels were 15 times greater than the baseline and eight times greater than what they would call an epidemic! Thankfully the numbers are starting to decline through education and vaccination.

The docs recommend that we get the vaccine ourselves and also ask anyone who is planning to have close contact with our child to do the same. I got mine done last week (insurance covered the cost) and Tyla will get it at a specific upcoming point in her pregnancy. Even if you’re not around babies a lot, it’s worth considering getting vaccinated to help control the spread of this disease.